1. Introduction

Welcome to LovoTrip (the 'App'). This Privacy Policy describes how we collect, use, and disclose information when you use our App. By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy. LovoTrip is a travel planner app for iOS and Android designed to help you plan your trips.

2. Definitions

Throughout this Privacy Policy, the terms 'we', 'us', and 'our' refer to LovoTrip. 'You' refers to the user of our App. 'App' refers to the LovoTrip mobile application available on iOS and Android platforms.

3. Information Collection

We collect information you provide to us, such as your travel plans, trip details, preferences, and, if applicable, your email address and payment details. We may also collect information automatically, such as device information, usage statistics, and location data (if you grant permission) to improve our services. The App may request access to your camera for uploading travel documents or photos, and access to your location to provide relevant travel suggestions and map features.

4. Location Data

If you grant permission, LovoTrip may collect and use your device's location data to enhance your travel planning experience, such as suggesting nearby attractions, accommodations, or providing navigation features. You can control location access in your device settings at any time.

5. Use of Information

We use the information we collect to provide and improve our App, help you organize and manage your trips, generate travel insights, and personalize your experience. We may also use your information for marketing purposes, but you can opt out of receiving marketing communications at any time through the App settings or by contacting us.

6. Data Storage

Your travel data is stored on secure servers and, where applicable, locally on your device to enable offline functionality. You can delete your account and associated data at any time through the App settings. We retain backup copies of data for a limited period to prevent accidental data loss.

7. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

8. Disclosure of Information

We may disclose your information to third-party service providers who assist us in operating our App, such as cloud storage providers, analytics services, and map or travel data providers. These providers are bound by contractual obligations to keep your information confidential. We may also disclose your information in response to legal requests or to protect our rights.

9. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Subscription and Purchases

LovoTrip offers both free features and premium features available through in-app purchases. Payment for premium features is processed by the Apple App Store or Google Play Store, and we do not directly collect or store your payment information. Refunds are handled according to the respective store's refund policies.

11. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us using the information provided in the 'Contact Information' section.

12. Data Transfer

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to the transfer of your information to such locations.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the 'Last Updated' date. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy.

14. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell, and the right to request deletion of your personal information. We do not sell your personal information as defined by the CCPA.

15. App Store and Google Play Requirements

In compliance with Apple App Store and Google Play Store policies, we clearly disclose all data collection and usage practices in this Privacy Policy. We do not collect data unrelated to the core functionality of the app. We do not share your personal data with third parties for advertising or marketing purposes without your explicit consent. You may revoke permissions (such as location or camera access) at any time in your device settings. The app does not require login for basic browsing, but some features may require account creation for data synchronization and backup.

16. Last Updated

This Privacy Policy was last updated on May 20, 2025.

17. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@lovotrip.com or visit our website at lovotrip.com.